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Frequently Asked Questions
1. Prices
How much are your specialty cakes?
Our specialty cakes are priced individually and vary based on size, flavor and complexity of the design. For bespoke cakes, please contact us for a price quote.
2. Ordering Information
How do I place an order?
Scan the barcode below to WhatsApp your order to us. (Fastest way to contact us)
Or click here to forward your order via email.
Do you have cakes and cupcakes available for walk-in purchase?
No. Our desserts are all handmade from scratch and baked just for you when your order is confirmed.
How far in advance should I place my order?
It is our recommendation that you plan ahead and book early to ensure availability. Orders should be placed at least one week in advance. However, if you have a last minute order, ask us and we will try our best to accommodate you. A rush charge may apply.
Is a deposit required when placing an order?
Yes. A 50% non-refundable deposit is required for all orders.
Balance is due in full at time of delivery or pick up.
What method of payment do you accept?
Cash, PayPal and Direct Deposit via Scotiabank.
3. Delivery Infomation
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Do you deliver?
Yes. Our delivery fee starts at $15 and varies based on the area.
Do you ship to the family island?
Yes. However, we do not ship multi-tiered cakes and custom cakes.
4. Miscellaneous
Are your cupcake stands available for rent?
Yes. Stands that hold up to 70 cupcakes have a $40.00 rental fee with a $100.00 refundable deposit when returned on time, in the good condition. Stands that hold 80+ cupcakes have a $50.00 rental fee with a $100.00 refundable deposit.
Do your cakes and cupcakes need to be refrigerated?
Our cakes do not require refrigeration.
What is the best way to transport my cake?
Your cake should be transported flat on the floor of the car, not on the car seat.
While it is generally not a problem for clients to transport smaller cakes, self-transporting any cake is at your own risk. We do not recommend clients to self-transport cakes over 2 tiers tall, and will not be responsible for any damage that may occur to any client-transported cake once it has left our facility.
Does Signature Sweets cater?
Yes, we can create a beautiful tablescape of luxury desserts for any occasion.
Your cakes are beautiful, do they taste good too?
All of our cakes are freshly baked just for you, using the finest ingredients; no frozen products or preservatives. This means the cakes not only look beautiful but taste delicious too. But don't take our word for it. See what our satisfied customers are saying!